Operations Manager & Executive Assistant - Charlotte
Overview
You will oversee daily operations for a restaurant, fitness gym, and call center while supporting the CEO and COO. 5+ years of operations and executive support experience. You will lead hiring, manage marketing for a salad franchise, and sell surplus assets, earning 10% commission on each sale. This role offers direct mentorship and growth into senior leadership.
What You'll Do10
- 1Oversee daily operations across three business locations, including a restaurant, gym, and call center, ensuring high standards and efficiency.
- 2Develop and refine operational workflows, standard operating procedures, and systems to scale business performance.
- 3Manage staffing, scheduling, inventory, vendor relationships, and facility needs to maintain seamless operations.
- 4Track business metrics and prepare performance reports for ownership, identifying challenges and implementing solutions.
- 5Lead the hiring process: review applications, conduct interviews, and coordinate hiring decisions across all businesses.
- 6Oversee onboarding to set new employees up for success, ensuring cultural fit and alignment.
- 7Support marketing for the salad franchise: manage loyalty programs via TOAST, create graphics with Canva, and schedule posts through Meta Business Suite.
- 8Manage sale of surplus assets on Facebook Marketplace and other platforms, handling photography, pricing, listings, negotiations, and transactions.
- 9Support executives with calendar, travel, and meeting management, and prepare reports and presentations.
- 10Serve as liaison between leadership and teams, handling confidential information with discretion.
Requirements10
- 13+ years in operations management, executive support, or office management.
- 2Experience as an Executive Assistant, Office Manager, or Operations Coordinator.
- 3Exceptional organizational and time management skills, with ability to manage multiple priorities.
- 4Strong verbal and written communication, plus leadership abilities.
- 5Experience hiring, interviewing, and onboarding employees.
- 6High attention to detail and ability to maintain confidentiality.
- 7Self-motivated with excellent problem-solving skills.
- 8Extensive experience with Facebook Marketplace for selling commercial assets.
- 9Proficiency in Canva, Meta Business Suite, and TOAST POS (or willingness to learn).
- 10Working knowledge of Microsoft Office and Google Workspace.
Salary Insight
$31 - $42k per year
Location
Required Skills
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