General Manager Restaurant, Fast Casual & Hospitality
Overview
You will lead the Camp location of Surefire Market, owning daily operations, team development, and P&L performance at a Charlotte food brand known for hospitality and quality. You will manage a team of 20-30 staff, including managers, shift leads, and crew, and partner with ownership to drive sales and profitability. This role stands out because you will shape the culture and standards of a growing local concept with a clear path to higher compensation and benefits after a 120-day ramp.
What You'll Do8
- 1Lead, coach, and develop managers, shift leads, and team members to maintain high standards of hospitality, food quality, cleanliness, and speed.
- 2Manage inventory, quality, and food safety protocols to ensure compliance and minimize waste.
- 3Drive sales and profitability through strong shift execution and cost control measures.
- 4Oversee labor, scheduling, and payroll discipline to optimize staffing and control costs.
- 5Train team members on Surefire systems, standards, and procedures to ensure consistency.
- 6Create a positive, accountable culture focused on growth and consistency among staff.
- 7Support local brand presence through strong guest experiences and community connection.
- 8Partner with ownership on restaurant performance, priorities, and continuous improvement initiatives.
Requirements8
- 12-3 years of restaurant management experience in a high-volume setting (GM or AGM preferred).
- 2Working knowledge of restaurant operations, including team leadership, food quality, sanitation, scheduling, and guest service.
- 3Demonstrated ability to coach others and lead with hospitality.
- 4Strong leadership skills with a focus on standards and developing people.
- 5Knowledge of basic restaurant financials, including labor and food cost.
- 6Ability to learn and train others on all aspects of restaurant operations.
- 7Willingness to work flexible hours, including nights and weekends.
- 8Reliable commute to Charlotte, NC 28206.
Salary Insight
$60k per year
Location
Required Skills
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