Office Support Specialist, Medical Office Administration
Overview
You will own the daily operations of a busy medical office, managing administrative tasks, client communication, and scheduling for a team of healthcare professionals. You will work with Office 365 to create documents, manage calendars, and coordinate communications. The role sits within a collaborative administrative team supporting clinical staff. You will handle front-desk duties, including phone calls and inquiries, ensuring a professional and organized environment. This position offers direct impact on practice efficiency and patient experience, with a focus on accuracy and service.
What You'll Do7
- 1Enter patient data into electronic systems with high accuracy, reducing errors in records.
- 2Greet patients and visitors, providing courteous front-desk support and resolving immediate needs.
- 3Manage office files and documents, organizing both physical and digital records for quick retrieval.
- 4Use Office 365 to draft correspondence, schedule appointments, and coordinate team calendars.
- 5Monitor office inventory and order supplies to ensure smooth daily operations.
- 6Route incoming calls and messages to appropriate staff, documenting details as needed.
- 7Maintain a clean reception area and workspaces, supporting productivity and professionalism.
Requirements6
- 11+ years in an office administration or medical front-desk role.
- 2Proven data entry accuracy, with a minimum typing speed of 40 WPM.
- 3Strong customer service background, with a focus on patient satisfaction.
- 4Hands-on experience with Office 365 (Word, Excel, Outlook) for scheduling and documentation.
- 5Knowledge of office management procedures, including filing and supply chain.
- 6Ability to prioritize tasks in a busy environment while maintaining attention to detail.
Salary Insight
$52 - $73k per year
Location
Required Skills
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