Off Field Operations Specialist - DICK'S Sporting Goods
Overview
You will own inventory accuracy, fulfillment, and operational execution at a DICK'S Sporting Goods store in Phoenix, AZ. You will serve as the go-to expert behind the scenes, ensuring the store is always athlete-ready. You will support a team that wins through precision and teamwork, with a focus on merchandising standards and customer engagement. This role differs by combining operational mastery with direct athlete interaction, making you a dual threat in the store environment.
What You'll Do7
- 1Engage athletes to understand their shopping needs, recommend products, and drive sales through services and loyalty program enrollment.
- 2Train new and existing team members on best practices, sales skills, and operational processes as a subject matter expert.
- 3Execute floor set plans, signage updates, price changes, and inventory presentation to meet merchandising standards.
- 4Ensure products are available and presented for athletes, balancing process speed with an athlete-first approach.
- 5Drive customer participation in loyalty programs, warranties, and private label credit card enrollment.
- 6Maintain a safe and inclusive environment by following safety, loss prevention, and legal guidelines.
- 7Support smooth store operations by owning key process categories and boosting team productivity.
Requirements5
- 1High School Diploma or equivalent
- 21-3 years of experience in retail or a customer-facing role
- 3Proven ability to follow operational procedures and standards
- 4Strong communication skills for team training and athlete interactions
- 5Comfort with standing and moving for extended periods in a store environment
Salary Insight
Salary not disclosed in listing
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