Night Auditor Part Time Hilton Garden Inn Raleigh Cary
Overview
We seek a reliable detail-oriented Night Auditor to oversee overnight operations at Hilton Garden Inn Raleigh Cary. This part-time position combines front desk duties with accounting responsibilities to ensure accurate financial reconciliation and guest service during night shifts. The ideal candidate will excel in financial accuracy and guest satisfaction.
What You'll Do10
- 1Perform night audit duties including reconciling all daily transactions and ensuring financial records are accurate
- 2Post charges to guest accounts such as room rates taxes and incidentals ensuring correct postings
- 3Process payments cash credit and checks recording them accurately
- 4Generate reports for management including financial summaries occupancy statistics and room revenue
- 5Handle guest check-ins and check-outs during night shift providing exceptional service
- 6Address guest inquiries and requests professionally and efficiently
- 7Answer phone calls promptly providing accurate information
- 8Perform end-of-day procedures verifying room availability balancing accounts and ensuring accuracy
- 9Communicate important guest information or updates to management and day shift
- 10Resolve guest complaints and escalate issues appropriately
Requirements6
- 1High school diploma or equivalent
- 2At least 1 year experience in front desk or guest service hotel roles
- 3Advanced knowledge of property management systems and front desk procedures
- 4Ability to troubleshoot and resolve guest issues professionally
- 5Strong communication skills and attention to detail
- 6Hilton systems and M3 Accounting experience preferred
Salary Insight
$15 - $16k per year
Location
Required Skills
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