Microsoft System Administrator, Junior - Desktop Support & IT Operations
Overview
Owns core desktop support and administration tasks at Fort Belvoir, supporting workstations, printing, and VTC in a secure environment. You will operate at a hands-on level with a small team, handling software installs, patching, configuration, and inventory management. This role sits in a mission-critical IT team that enables senior staff to work securely and efficiently. What sets this role apart is the combination of high security clearance requirements and practical, end-to-end system administration responsibilities.
What You'll Do9
- 1Build and install software and patches on workstations and printers to ensure secure, up-to-date configurations.
- 2Design and implement troubleshooting processes for software configuration issues affecting users.
- 3Own inventory management and turn-in workflows for IT hardware and peripherals to maintain accurate asset records.
- 4Ship and maintain VTC and peripheral devices, ensuring reliable operation for critical meetings.
- 5Lead printer maintenance, supplies, and repair processes to minimize downtime.
- 6Drive basic security practices in a DoD environment, ensuring compliant configurations and change control.
- 7Collaborate with network and security teams to resolve incidents impacting user workstations and devices.
- 8Debug and resolve software compatibility and configuration issues across a mixed fleet of devices.
- 9Scale routine desktop support tasks through documented procedures and checklists.
Requirements6
- 1Three years of progressively responsible experience in desktop support and administration
- 2Three years of experience with installing software, patching software, and troubleshooting software configuration
- 3Two years of experience with printer support and maintenance
- 4Three years of experience with equipment inventory management and turn in process
- 5TS/SCI clearance with SBI and ability to attain SI, TK, G, HCS, and NATO Secret clearance
- 6DoD 8140.03 IAT Level II /Intermediate certification
Salary Insight
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