Total Wine & MoreVerified Source

Merchandiser / Fulfillment Associate, Retail & Customer Service

14K–19K
Onsite · Charlotte, North Carolina
Posted August 12, 2026
contract

Overview

You will own product inventory and online order fulfillment at a high-volume retail store, ensuring shelves are stocked, displays are built, and digital orders are picked and delivered. You will join a collaborative store team reporting to management, with opportunities to build product knowledge through wine, spirits, and beer training. This role stands out for its blend of merchandising and delivery responsibilities, plus access to comprehensive benefits and career development.

What You'll Do7

  • 1Process freight, organize and distribute inventory, pull and stock merchandise, build displays and end caps, and place signage
  • 2Fulfill digital orders for in-store, curbside, and delivery services, including driving and making deliveries when assigned
  • 3Greet customers, engage to build relationships, and inform about products and services to deliver a personalized experience
  • 4Participate in wine, spirits, and beer training to build product knowledge and stay current on promotions and loyalty programs
  • 5Maintain safety and cleanliness standards across the store, ensuring adherence to alcohol sales laws and regulations
  • 6Complete cross-functional responsibilities as assigned, including front-end or sales tasks based on business needs
  • 7Load and deliver orders safely, following company policies and traffic laws

Requirements8

  • 1High school diploma or equivalent preferred
  • 21+ years of experience in a retail setting preferred
  • 3Familiarity with point-of-sale systems and inventory management software
  • 4Ability to work a flexible schedule including evenings and weekends
  • 5Must be 21 years of age or older
  • 6Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • 7Safely lift, load, and handle cases and pallets, climb ladders, and lift 50 lbs. overhead repeatedly
  • 8May be exposed to various outdoor weather conditions throughout the workday

Salary Insight

$14 - $19k per year

Location

Typeonsite
LocationCharlotte, North Carolina

Required Skills

point-of-sale systemsinventory management softwaredelivery drivingmerchandisingcustomer service
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