Marshalls
MarshallsVerified Source

Merchandise Associate, Retail Store Operations

13K–14K
Onsite · Houston, Texas
Posted August 12, 2026
contract

Overview

You own the customer experience at Marshalls Gulfgate, keeping the store clean, organized, and recovery-focused. You will engage with every shopper, model customer experience principles, and maintain merchandising standards across the floor. As part of the TJX Companies family, you work in a Fortune 100 retail environment with a diverse team. This role stands out for its focus on cross-training and growth opportunities. You start with a competitive hourly pay of $13.00-$13.50.

What You'll Do8

  • 1Engage and interact with all customers to deliver a highly satisfied experience, embodying customer experience principles each shift.
  • 2Accurately ring purchases and returns, counting change back per procedure, and promote credit and loyalty programs.
  • 3Maintain and uphold merchandising philosophy and standards, processing and preparing merchandise for the sales floor.
  • 4Initiate and complete store recovery throughout the day, ensuring the floor stays clean and organized.
  • 5Participate in maintaining the entire store's cleanliness and organizational standards, including backroom areas.
  • 6Support and participate in shrink reduction goals and programs to protect company assets.
  • 7Adhere to all labor laws, policies, and procedures, and contribute to a safe environment.
  • 8Undertake cross-training in multiple store areas to support business needs as assigned.

Requirements8

  • 1Possess excellent customer service skills with a passion for helping others.
  • 2Able to work a flexible schedule, including evenings and weekends, to support store operations.
  • 3Strong communication and organizational skills with attention to detail.
  • 4Capable of multi-tasking and responding adaptively to changing priorities.
  • 5Able to lift heavy objects, with or without accommodation.
  • 6Works effectively with peers and supervisors in a team environment.
  • 7Retail customer experience preferred but not required.
  • 8High school diploma or equivalent preferred.

Salary Insight

$13 - $14k per year

Location

Typeonsite
LocationHouston, Texas

Required Skills

Customer ServiceCash HandlingMerchandisingLoss PreventionCommunicationOrganizational SkillsAttention to DetailHeavy LiftingFlexible ScheduleStore RecoverySafety Awareness
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