Member Services Representative at Planet Fitness Phoenix
Overview
Own member experience at a busy gym, ensuring a clean, welcoming, and supportive environment for all clients. You will engage with members, guide them to classes, and introduce Black Card amenities while maintaining high service standards. This role emphasizes enthusiasm, reliability, and the ability to adapt to varying shifts including weekends and holidays. What sets this role apart is the emphasis on creating a judgment-free environment and contributing to a community focused on healthier lifestyles.
What You'll Do5
- 1Build welcoming experiences at the front desk and greet members as they arrive
- 2Drive member enrollment and guide new members toward fitness classes and Black Card amenities
- 3Maintain a super clean club environment and deliver 1% better service to members
- 4Engage with members to motivate them toward their fitness goals and create raving fans
- 5Assist with tours and member check-ins, and support overall club operations
Requirements5
- 1High School diploma or GED
- 2Must be 18 years of age or older
- 3Lift up to 50 lbs and perform physical tasks (standing, walking, bending)
- 4Dependability and punctuality for varied shifts including weekends and holidays
- 5Ability to work in a judgment-free, energetic team environment
Salary Insight
Salary not disclosed in listing
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