Member Service Associate GreenState Credit Union
Overview
Member Service Associate at GreenState Credit Union in Chicago, Illinois. This role involves acquiring expanding enriching member relationships while providing exceptional service. The ideal candidate will demonstrate integrity and teamwork to exceed sales expectations.
What You'll Do15
- 1Adhere to Credit Union Service Standards aligning with GreenState mission and vision
- 2Greet members and guests with a smile using their name
- 3Demonstrate teamwork interacting positively with coworkers
- 4Ensure confidentiality of member information
- 5Support diverse and inclusive work environment
- 6Ask questions listen to member needs offer solutions
- 7Structure loan applications work with underwriters follow lending policies
- 8Make weekly outbound sales calls to members
- 9Perform all aspects of MSR position including cash drawer balancing
- 10Build member relationships by recognizing financial needs
- 11Participate in promotions contests and departmental activities
- 12Sales of loan protection products
- 13Knowledge of federal deposit regulations
- 14Perform vault duties including cash ordering and drawer audits
- 15Enrich community through service organizations and events
Requirements12
- 1At least one year of similar or related experience
- 212 months in MSR role with knowledge of credit union accounts
- 3High energy and sales ability interpersonal skills
- 4Ability to coordinate and prioritize work assignments
- 5Good time management skills
- 6Accuracy and attention to detail
- 7Proficiency with spreadsheets word processing database applications
- 8Proven relationship building skills
- 9Self-motivated sound judgment independent work
- 10High school diploma or GED
- 11Bondable must be registered pursuant to S.A.F.E Act
- 12Adheres to state federal and credit union regulations
Salary Insight
$50 - $52k per year
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