Medical Scheduler, Healthcare & Onsite Columbia MD
Overview
Own patient scheduling and communications in a high volume medical office. You will handle 60-100 inbound calls daily, schedule and reschedule appointments, verify registrations and insurance, and support billing inquiries. This is a fully onsite contract-to-hire role in Columbia MD with regular daytime hours. You’ll join a professional healthcare team and contribute to a patient-centered practice with strong confidentiality practices. This role stands out through direct patient interactions and critical scheduling support in a fast-paced environment.
What You'll Do10
- 1Build and manage high-volume patient scheduling to maintain clinic flow
- 2Schedule and reschedule patient appointments to optimize provider availability
- 3Process referrals and prescription refill requests to ensure timely care
- 4Verify patient registration and insurance information for accuracy
- 5Assist with billing-related inquiries and account collection processes
- 6Answer incoming calls and route to the appropriate provider or department
- 7Support patient check-in and check-out activities as needed
- 8Maintain accurate patient information within the EMR system
- 9Ensure HIPAA compliance and patient confidentiality
- 10Provide excellent customer service to patients, staff, and visitors
Requirements10
- 1Minimum 1 year of experience in a healthcare setting
- 2Previous call center or high-volume phone experience preferred
- 3Strong customer service and communication skills
- 4Experience working in a fast-paced medical environment
- 5Proficient computer and data entry skills
- 6Strong attention to detail and organizational skills
- 7Reliable attendance and strong work ethic
- 8Ability to maintain confidentiality and professionalism
- 9Medical/Healthcare experience
- 10Appointment Scheduling
Salary Insight
$31 - $44k per year
Location
Required Skills
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