Medical Receptionist, Hospital Front Desk & Patient Support
Overview
Own the patient reception flow at a major hospital campus and ensure a respectful, efficient clinic experience at scale. You will manage front desk operations, coordinate scheduling, and facilitate clear communication for diverse patient populations. This role blends technology use with compassionate service to guide patients through their care journey. What makes this role unique is the integration with renowned institutes and a mission-driven culture rooted in humankindness.
What You'll Do6
- 1Build patient intake workflows and ensure smooth reception in a multi-site hospital environment
- 2Coordinate schedules, deposits, and routine reports to support provider availability and clinic efficiency
- 3Answer calls and direct inquiries with friendly, helpful communication to improve patient satisfaction
- 4Utilize hospital technology and multi-line phone systems to streamline front desk operations
- 5Guide patient movement and ensure accurate data capture and problem reporting
- 6Maintain orderly reception areas and support materials to foster a positive atmosphere
Requirements5
- 1High School Diploma or GED
- 2Basic computer skills
- 3Preferred: previous medical office and/or insurance experience
- 4Bilingual may be required depending on patient population
- 5Demonstrated interpersonal skills and adaptability to a patient-facing role
Salary Insight
$37 - $46k per year
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