Lead Bike Mechanic Manager Whizz
Overview
Whizz leads a team of mechanics to manage a fleet of 4000 e-bikes for delivery drivers. The role focuses on overseeing daily operations in the service department. This position offers a chance to drive impact within a growing company.
What You'll Do9
- 1Define and implement best practices for bike builds and complex repairs across service teams
- 2Oversee and assign workload efficiently to ensure 24/7 operations
- 3Manage repair workflow including intake job prioritization service parts management and quality checks
- 4Conduct performance evaluations for each mechanic as the first point of contact
- 5Handle general store tasks such as opening closing and marketing events
- 6Perform monthly inventory audits of tools and equipment
- 7Maximize rider-facing operational performance by providing help desk resources
- 8Lead a team of mechanics to maintain high repair quality standards
- 9Balance technical expertise with strong people management and problem-solving skills
Requirements5
- 1Proven track record in managing technical teams repair centers or fleet maintenance operations
- 2Strong analytical skills and proven problem-solving abilities with attention to detail
- 3Excellent communication skills to interact effectively with riders and team members
- 4Mechanical experience with electric bicycles or bicycle mechanics
- 55+ years of relevant experience
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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