Key Holder, Cosmetics Retail & Customer Service
Overview
Retail leadership role supporting Store Manager and Assistant Manager in a high traffic cosmetics environment. Owns opening and closing the store on a rota basis and cash reconciliation to ensure accurate daily totals. Focuses on coaching and mentoring the sales team to deliver personalized customer service and hit sales targets. The role offers growth into supervisory responsibilities within a prestige beauty brand while providing training and development opportunities.
What You'll Do5
- 1Lead by example to coach and mentor the sales team toward personalized customer service outcomes
- 2Open and close the store on a rotating schedule and perform end of day cash reconciliation
- 3Support store operations to ensure smooth, efficient daily routines and sales execution
- 4Assist in achieving sales targets and customer service KPIs through effective coaching
- 5Provide authentic, inspirational customer experiences that align with brand standards
Requirements8
- 1Proven retail experience, preferably in cosmetics
- 2Ability to provide inspirational, authentic and personalized customer service
- 3Experience with cash handling and end of day reconciliation desirable
- 4Previous supervisory experience including coaching and mentoring desired
- 5Ability to work retail hours including days, nights, weekends and events
- 6Experience with retail point of sale software is advantageous
- 7Eligible to work in the country for interview
- 8Ability to work in a fast paced environment
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Estee Lauder
VerifiedKey Holder, Retail & Cash Management
You will own store operations at a leading prestige beauty brand, ensuring a seamless customer experience and driving sales targets. Working alongside the Store Manager and Assistant Manager, you will lead a team of beauty advisors, coaching them to deliver personalized service. You will handle cash reconciliation, open and close the store, and uphold brand standards. This role offers your first step into supervision, with growth paths across Estée Lauder's global portfolio.
Naples Soap Company Inc
VerifiedRetail Lead, Beauty & Customer Experience Lead
Retail leadership role overseeing a fast paced beauty and wellness store. Own customer experience, team coaching, and sales results in a multi shift environment across nights weekends and holidays. Partner with store leadership to drive KPI performance and maintain a polished, inviting sales floor. This role stands out through a focus on personal connections, product education, and a hands on leadership style.
Estee Lauder
VerifiedKey Holder Store Operations Los Angeles
We seek a dynamic Key Holder to support Store Manager and Assistant Manager in maintaining efficient store operations. This role involves leading by example through coaching and mentoring, modeling authentic customer service, managing cash reconciliation, and overseeing store opening and closing duties. Ideal candidates are ambitious self-starters seeking their first supervisory position while valuing diversity and offering progressive career growth. Our culture emphasizes training development and competitive compensation.
Cosmoprof Beauty LLC
VerifiedStore Manager - Cosmoprof Beauty LLC
Lead a high-performing retail team at Cosmoprof, the world's largest hair and beauty supplier, delivering an EPIC customer experience. You will manage talent inspire associates and exceed sales goals while upholding brand excellence. This role emphasizes leadership passion for beauty and fostering a dynamic inclusive environment.
Cosmoprof Beauty LLC
VerifiedAssistant Store Manager, Retail Beauty & Cosmetology
As Assistant Store Manager, you'll own the in-store experience and drive sales growth at Cosmoprof Beauty. You'll support the Store Manager in leading a team of associates, achieving key performance indicators, and maintaining brand standards. Your focus spans brand execution, people development, and operational excellence. You'll step into the Store Manager's role when needed, overseeing daily operations and ensuring a seamless customer journey. This role offers a path to store leadership with hands-on coaching and development.
Cosmoprof Beauty LLC
VerifiedStore Manager at Cosmoprof Beauty LLC
Lead a dynamic team at Cosmoprof, the world's largest hair and beauty supplier, delivering an EPIC experience rooted in Education Product Inspiration and Community. Manage talent inspire associates and exceed sales goals while upholding safety and brand excellence.