Junior System Administrator, Helpdesk & IT Support
Overview
Windows Server and Active Directory basics with a passion for helping users. You will own first- and second-level IT support across the organization at a growing company in Orlando. You will collaborate with a small IT team to keep systems secure, reliable, and performing well. This role offers hands-on experience with cloud services and on-site hardware in a fast-paced environment.
What You'll Do10
- 1Build and maintain user accounts and access in Active Directory and related systems
- 2Respond to IT requests via phone, email, and ticketing system and resolve issues promptly on first contact
- 3Provide onsite support at office locations when remote troubleshooting isn’t enough
- 4Assist in installation, configuration, and maintenance of hardware and software systems
- 5Monitor system performance and troubleshoot networks servers and user devices
- 6Support onboarding and offboarding including workstation setup and decommissioning
- 7Manage cloud-based systems such as Microsoft 365 Azure Intune Meraki Vantaca and more
- 8Assist with backups security tools updates and patch management
- 9Participate in IT projects including upgrades migrations and new software deployments
- 10Escalate complex issues to senior IT staff when needed
Requirements8
- 1Associate`s or Bachelor`s degree in IT CS or related field or equivalent experience
- 21–2 years of IT support helpdesk or system administration experience preferred
- 3Basic understanding of Windows Server Active Directory and networking concepts
- 4Familiarity with Windows/macOS and Microsoft Office 365
- 5Strong troubleshooting multitasking and problem-solving skills
- 6Excellent communication and customer service abilities
- 7Willingness to travel to office locations for onsite support
- 8Eagerness to learn grow and contribute to a collaborative IT team
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Motion Recruitment Partners, LLC
VerifiedIT Support Engineer / Junior Sys Admin
You will own the daily technology operations for a growing Dallas organization, supporting Windows environments and Microsoft 365 for all onsite staff. You will join a close-knit IT team that handles everything from helpdesk tickets to system administration for Active Directory and Azure AD. This role puts you at the center of seamless workplace technology, ensuring equipment, access, and collaboration tools work without friction. You will directly impact employee productivity and security in a hands-on, fast-moving environment where no two days are the same.
Acrisure Mortgage, LLC
VerifiedHelpdesk Analyst, Windows & Office 365 Support in Orlando
Own front line IT support for Windows systems, Office 365, and device hardware across desktops, laptops, printers, and mobile devices. Scale user assistance via phone, email, and ticketing while maintaining accurate issue records. Collaborate with IT staff on AD tasks, network basics, and maintenance. Be part of a rotating weekend schedule and contribute to inventory and documentation. This role stands out with hands-on hardware and software troubleshooting in a focused mortgage IT environment.
Alloy Surfaces Co Inc
VerifiedIT System Administrator, Tier 2/3 Support & Infrastructure
As the IT System Administrator, you own hands-on technical support for end users, systems, and escalated issues across onsite and remote teams. You'll combine Tier 2/3 helpdesk expertise with system admin duties like endpoint management, basic networking, and infrastructure support. You'll coordinate with a Managed IT Services Partner to keep operations seamless and serve as the internal technical resource for complex situations. This role stands out with direct involvement in cybersecurity initiatives and automation via PowerShell.
CSX Cloud LLC
VerifiedIT Support Specialist - Orlando, FL | CSX Cloud LLC
Own Tier 2/3 support for desktop and cloud-based phone systems at CSX Cloud LLC in Orlando, FL. You will be the primary technical contact, resolving issues and leading innovation through an Innovation Lab and smart living showroom. Your stack includes Microsoft Windows 11, Microsoft 365, and VoIP systems. This onsite role requires close proximity to Celebration, FL, and involves building the lab and showroom from scratch, making a tangible impact on smart living solutions.
Intelligent Technical Solutions
VerifiedSenior IT Systems Administrator Seattle WA
Join Intelligent Technical Solutions a dynamic growing company as our System Administrator. We're seeking a collaborative problem solver with excellent customer service skills and a detail oriented mindset. This role provides onsite and remote IT support ensuring clients receive top notch technical assistance. You will handle tasks from system updates to hands on troubleshooting maintaining high standards of IT service.
Levi, Ray, & Shoup, Inc.
VerifiedService Desk Technician 3, Windows & Mac Support
Own remote first level support for Windows and Apple environments at scale with focus on user enablement. You will diagnose, document, and resolve software and hardware issues while escalating complex problems. Work with Active Directory, VPN, and printer/multifunction devices to keep the office running smoothly. Collaborate with a distributed team and leverage existing processes to proactively assist staff from home after onboarding.