IT Support Specialist (Part-Time) - Field & Help Desk
Overview
You own the full lifecycle of IT equipment delivery, setup, and inventory tracking across Franklinville, NJ job sites. Part-time role, Monday/Wednesday/Friday, with extensive driving. You'll prepare Windows laptops, configure iPhones and iPads, and resolve simple Level 1 tickets. This is an entry-level position where your reliability and customer service matter more than prior IT experience.
What You'll Do7
- 1Deliver and install monitors, docking stations, printers, and ink at multiple company locations each day.
- 2Track company-issued laptops, iPads, and iPhones in the inventory system.
- 3Image and prepare computers for new employees using Windows deployment tools.
- 4Configure iOS devices (iPhone, iPad) with company profiles and apps.
- 5Resolve basic Level 1 support tickets for password resets, connectivity, and printer issues.
- 6Document equipment assignments and update inventory records after each delivery.
- 7Drive safely to job sites in the Franklinville area, managing your route for efficiency.
Requirements8
- 11+ years in IT support, help desk, or computer hardware.
- 21+ years of help desk experience with basic troubleshooting.
- 31+ years of computer skills, including Windows and Office 365 basics.
- 4Valid driver's license with a clean driving record.
- 5Comfortable driving to multiple locations throughout the day.
- 6Organized and detail-oriented with strong customer service skills.
- 7Ability to commute to Franklinville, NJ 08322.
- 8Fluent in English, written and verbal.
Salary Insight
$37 - $46k per year
Location
Required Skills
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