IT Support Engineer - Global IT Solutions Contract
Overview
Manage day-to-day IT operations for customers in Fridley MN. Provide technical assistance and resolve incidents. Ensure high service availability and deliver exceptional customer service. This role differs by focusing on direct client site support rather than remote or enterprise-wide solutions.
What You'll Do9
- 1Build and maintain helpdesk ticketing system using Spreadsheet tools
- 2Design and implement network configurations with Linux servers
- 3Lead troubleshooting sessions for hardware and software issues
- 4Ship new devices including Windows laptops and MacBooks
- 5Scale infrastructure using AWS cloud services
- 6Own and manage virtualization environments with Kubernetes
- 7Debug complex application errors in production environments
- 8Drive automation initiatives using Python scripts
- 9Coordinate with remote teams through video conferencing platforms
Requirements6
- 15+ years experience in onsite IT support or desktop environments
- 2AWS Certified infrastructure professional
- 3Microsoft Certified support specialist
- 4Linux administration expertise
- 5Python programming proficiency
- 6Network Security fundamentals knowledge
Salary Insight
$20 - $30k per year
Location
Required Skills
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