IT Specialist Pontera New York
Overview
Pontera seeks a skilled IT Specialist to lead IT operations in New York. This role supports 100+ employees and drives operational continuity. The ideal candidate is an independent IT professional with strong technical expertise.
What You'll Do11
- 1Serve as primary onsite IT owner for the New York office supporting over 100 employees
- 2Lead onsite operational response and coordinate escalations for infrastructure incidents
- 3Provide hands-on technical support for hardware software and SaaS applications
- 4Manage onboarding and offboarding processes including device preparation and permissions
- 5Support office events and business activities requiring onsite IT assistance
- 6Ensure timely resolution of operational and technical issues affecting workflows
- 7Manage enterprise networking firewalls wireless networks VPN connectivity and CCTV systems
- 8Coordinate with ISPs and vendors for troubleshooting and maintenance
- 9Perform onsite troubleshooting for network hardware and infrastructure problems
- 10Support cloud infrastructure services including Amazon WorkSpaces environments
- 11Administer identity and access management using Okta and related platforms
Requirements6
- 15+ years of experience in IT operations infrastructure administration or onsite corporate IT
- 2Strong hands-on experience with MacOS and Windows endpoint lifecycle operations
- 3Proven experience managing MDM platforms including Kandji and Microsoft Intune
- 4Strong background supporting office infrastructure including firewalls switches and wireless networks
- 5Experience with SaaS administration and user provisioning workflows
- 6Ability to collaborate with Security R&D and Infrastructure teams on compliance initiatives
Salary Insight
Salary not disclosed in listing
Similar open positions
Explore active roles that match your skills and interests.
Core BTS
VerifiedIT Support Specialist Core BTS New York
Join our professional services team as a Computer Support Technician in New York. This full-time onsite role requires travel across Orange County schools. You will respond to help desk tickets and assist users with hardware and software issues while setting up computers and configuring software applications. Your goal is to ensure optimal performance and security through regular maintenance and updates. This position offers competitive pay and opportunities to grow within a dynamic environment.
TEKsystems
VerifiedIT Support Technician TEKsystems New York
We seek an IT Support Technician to deliver onsite assistance for Windows PCs Office Exchange Active Directory Group Policies Microsoft Entra applications. The role involves installing configuring deploying troubleshooting hardware devices and providing technical support. This contract to hire position offers competitive pay and benefits.
Technology Partners
VerifiedEntry Level Engineer Technology Partners New York
Lead entry level engineer to deliver courteous professional english verbal and written skills to clients. Prioritize multi tasking quick resolution of it problems document tasks in ticketing system manage client network and technical infrastructures maintain technical knowledge of company technology offerings implement company solutions.
Enterprise Solutions
VerifiedInformation Technology Support Specialist Enterprise Solutions
Lead technical operations ensuring smooth daily performance. Provide timely support while maintaining security and efficiency.
Oxio
VerifiedTechnical Lead, IT Support & Telecom
Own IT employee operations for a global cloud-native telecom platform. You will manage end-to-end IT support, from onboarding to security compliance, while assisting the telecom team with SIM and device testing. Join a tight-knit NYC office that values proactive problem-solving and cross-functional collaboration. This role blends traditional IT administration with hands-on mobile connectivity work, offering a unique chance to impact both internal operations and telecom innovation.
Phaxis - Technology
VerifiedService Desk Technician, Tier 1-2 Support NYC
Own end-user technology support for 1,000+ employees across desktop, mobile, and collaboration platforms. You'll be the first line of defense for incident resolution, working within Jira Service Management and Microsoft 365 tools like Outlook, Teams, OneDrive, and SharePoint. Join a fast-paced IT team onsite in New York City for a 3-month contract with extension potential. This role stands out with exposure to Microsoft Copilot and MDM for iPhone/iPad support.