Entry Level Engineer Technology Partners New York
Overview
Lead entry level engineer to deliver courteous professional english verbal and written skills to clients. Prioritize multi tasking quick resolution of it problems document tasks in ticketing system manage client network and technical infrastructures maintain technical knowledge of company technology offerings implement company solutions.
What You'll Do7
- 1Provide courteous professional english verbal and written skills to clients
- 2Multi task while prioritizing service requests
- 3Diagnose and resolve it problems quickly and correctly
- 4Document tasks in our ticketing system
- 5Manage our clients network and technical infrastructures
- 6Maintain technical knowledge of company technology offerings
- 7Implement company solutions
Requirements17
- 1At least 3 years of relevant technical experience
- 2Experience with msp tools such as connectwise bitdefender etc
- 3Experience with ticket system software like zendesk jira etc
- 4Strong documentation skills
- 5Passion for it and helping people
- 6Clear english verbal and written skills
- 7Microsoft technology such as office 365 microsoft ad exchange windows server automated assistants
- 8Automated assistants end response with bluebird
- 9Strong comprehension of network protocols tcpip vpn dhcp
- 10Understanding of cybersecurity best practices
- 11Experience with networking such as sonicwall pfssophos firewalls and vpn
- 12Experience with cloud solutions such as microsoft entra or aws
- 13Support windows 10 windows 11 server 2012 and server 2019
- 14Experience with microsoft office suite end user support
- 15Administration and support of office 365
- 16Managing user accounts via active directory
- 17Education bs in information technology or equivalent required
Salary Insight
$60 - $80k per year
Location
Required Skills
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