IT Helpdesk Support, Microsoft 365 & Service Desk

You will own end-user support for a large enterprise environment, resolving 50+ tickets weekly across hardware, software, and network issues. You'll join a team of IT professionals under the IT Support Manager, collaborating on Active Directory, Exchange, and remote support tools. This role stands out for its variety: you'll troubleshoot POS systems, support VPN users, and document solutions in the knowledge base. With a 24x7 operation, your schedule offers flexibility and the chance to grow your skills in a fast-paced MSP.

You will own frontline technology support for a 60-person medical board, resolving issues and driving user acceptance testing. You will support Microsoft 365, Windows, and the ThoughtSpan platform. You will join a two-person IT team and report to the IT Operations Manager. This role stands apart by tying application testing directly to daily operations.

You will be the first and second point of contact for all IT support at Pepper Construction, managing identity and device security with Entra ID and Intune across a Microsoft 365 environment. You'll handle onboarding, troubleshooting, and Teams Rooms support, serving a company with nearly 100 years of industry leadership. Based in Columbus, Ohio, with some travel to job sites, you'll work hands-on with Windows devices, networking basics, and cybersecurity practices. This role is ideal for someone who enjoys solving technical problems and wants to grow in a collaborative, customer-focused team.

You will own frontline IT support for Westmoreland County Community College, resolving help requests across campus and satellite locations. You will work with Windows desktops, Microsoft Office, and networked systems to keep operations running. Joining a small IT team, you will handle hardware, software, and audio-visual setups while supporting network infrastructure. This role requires customer-service focus, confidentiality, and a proactive approach to problem-solving. You will also contribute to cybersecurity efforts and assist in planning network upgrades.

As an IT Intern, you will own daily operational support for enterprise systems at Aimtron Corporation, including Windows workstation deployment, Microsoft 365 administration, and Help Desk operations for 100+ users. You will work hands-on with SharePoint, Teams, OneDrive, and Active Directory while documenting procedures and managing hardware assets. This internship offers structured learning in a real business environment, with mentorship from senior IT staff and exposure to Microsoft technologies and ITIL practices. You'll make an immediate impact by resolving tickets and supporting infrastructure projects, setting you up for a career in IT support.

You will own escalated technical support for a managed service provider's clients across the Kansas City area. Working with Microsoft 365, Active Directory, and network infrastructure, you will resolve complex issues from Tier I and maintain client environments. This hybrid role blends remote work with onsite visits, offering variety and direct client interaction. You will be part of a team known for fast response and high client satisfaction, with opportunities to shape long-term improvements.