IT Field Svcs Specialist I
Overview
Field Services Specialist I supports user IT systems at Harris Health in Houston Texas. Responsibilities include managing tickets for hardware peripherals and software applications. This role drives ticket resolution and meets productivity targets while collaborating with on-site teams.
What You'll Do5
- 1Build and maintain PC workstations using Windows operating systems
- 2Design and implement scalable solutions for mobile devices and printers
- 3Lead ticket resolution processes aligned with service level agreements
- 4Drive operational efficiency across field support initiatives
- 5Analyze usage patterns to improve resource allocation
Requirements5
- 15+ years repairing and supporting IT equipment and software
- 2HDI Desktop Support Technician certification within six months of hire
- 3Minimum two years of relevant technical experience
- 4Valid driver’s license with clean record required
- 5Ability to operate company vehicle for field assignments
Salary Insight
$50 - $64k per year
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