Inbound Sales Development Representative (Entry-Level)
Overview
You will own the inbound lead pipeline for Paylocity's Chicago sales hub, managing 50+ daily inquiries via phone, email, and live chat. You will be the first point of contact for prospects exploring HR and payroll solutions, qualifying their needs and scheduling demos for account executives. You will sit on the Sales & Marketing team, collaborating with Salesforce and SalesLoft to track every interaction. This role pushes you to master consultative selling and lead qualification early in your career, with a clear path to promotion based on conversion metrics. Unlike generic inside sales, you work only with warm inbound leads, so your focus is speed and precision, not cold outreach.
What You'll Do10
- 1Respond to inbound inquiries via phone, email, website forms, and live chat within minutes to maximize conversion rates.
- 2Use a consultative approach to uncover business needs and align Paylocity's HR and payroll solutions.
- 3Overcome objections and articulate the value proposition of Paylocity's platform.
- 4Qualify and route leads to the appropriate sales team, ensuring seamless handoffs for Salesforce and SalesLoft tracking.
- 5Set up sales meetings by positioning our solutions as the fit for the prospect's needs.
- 6Maintain a response time standard under 5 minutes for all inbound contacts.
- 7Build rapport and create a positive first impression for every prospect.
- 8Provide real-time support via website chat to increase engagement and capture more leads.
- 9Support existing clients by directing them to expansion teams when they seek additional services.
- 10Log every interaction and follow-up in Salesforce and SalesLoft, and report trends to marketing.
Requirements8
- 1Bachelor's degree or equivalent work experience.
- 21+ years in payroll, HR, sales, or customer-facing roles.
- 3Strong verbal and written communication with a consultative approach.
- 4Excellent time management and organizational skills.
- 5Adaptable in a fast-paced, team-oriented environment.
- 6Tech-savvy with proficiency in CRM tools, MS Office, and sales engagement platforms.
- 7A growth mindset with the ability to receive and implement feedback.
- 8Ability to sit for extended periods and operate computer and phone systems.
Salary Insight
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