Illusion Expert, Museum Guest Experience
Overview
Own the guest journey at a museum of interactive illusions, delivering memorable experiences for up to 500 daily visitors. You will be the face of the brand, guiding guests through exhibits, capturing photos, and ensuring operational excellence. Work with a cross-functional team in a fast-paced environment where attitude and hospitality drive success. This role offers variety, from front desk to retail, and rewards proactive, energetic individuals.
What You'll Do7
- 1Greet guests at reception, sell tickets, answer phones, and direct visitors per brand guidelines.
- 2Guide guests through exhibits, explaining illusions and sparking curiosity for all ages.
- 3Assist guests in capturing photographs at key illusion spots.
- 4Lead special events including school field trips, group visits, and private rentals.
- 5Maintain museum standards for cleanliness across exhibits, bathrooms, retail shop, and entryway.
- 6Monitor traffic flow and ensure guest safety and satisfaction throughout the museum.
- 7Support retail operations: restock merchandise, suggest products, process refunds, and manage discounts.
Requirements8
- 1High School Diploma or equivalent.
- 22+ years of customer-facing experience.
- 3Experience in arts, entertainment, or hospitality a strong plus.
- 4Exceptional communication and interpersonal skills.
- 5Passion for guest engagement and outgoing attitude.
- 6Proactive, reliable, and trustworthy.
- 7Ability to work under pressure and handle multiple tasks.
- 8Significant emotional intelligence and self-starter personality.
Salary Insight
Salary not disclosed in listing
Location
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