Housing Support Specialist
Overview
Lead evaluation of housing stabilization applications to prevent evictions. Manage client data and ensure program compliance. Drive outcomes through resource coordination.
What You'll Do11
- 1Guide clients facing rent delinquency toward available resources and next steps
- 2Record demographic information landlord banking details outstanding rent amounts
- 3Assess qualifications for rental assistance funding
- 4Maintain accurate client and landlord records
- 5Update statistical information related to clients
- 6Provide support across all program stages
- 7Collaborate with partners to engage diverse populations
- 8Conduct outreach to underserved communities
- 9Apply counseling techniques to build rapport and trust
- 10Coordinate with landlords to resolve housing issues
- 11Ensure program documentation meets regulatory standards
Requirements8
- 1Three years housing support experience OR Associate degree with one year client services
- 2Strong customer service communication skills
- 3Knowledge of landlord tenant relationships
- 4Ability to build rapport with diverse individuals
- 5Experience with data collection systems
- 6Understanding of rental assistance programs
- 7Physical ability to handle light to medium weight materials
- 8Commitment to equitable treatment of all applicants
Salary Insight
$44 - $50k per year
Location
Required Skills
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