Guest Service Supervisor Global Montello Group Corp
Overview
The Guest Service Supervisor leads store operations ensuring exceptional customer experiences while managing a team of dedicated employees. This role focuses on operational excellence across sales security and store maintenance. It requires a leader who can drive performance through clear guidance and consistent standards.
What You'll Do11
- 1Supervise staff to meet daily performance goals
- 2Provide constructive feedback to improve employee skills
- 3Greet guests and enhance their shopping experience
- 4Enforce safety security and operational policies
- 5Operate point of sale systems accurately
- 6Maintain cash handling procedures including deposits and lottery
- 7Ensure product availability through regular inventory restocking
- 8Address guest inquiries and resolve complaints promptly
- 9Coordinate vendor interactions according to guidelines
- 10Work flexible hours including weekends and holidays
- 11Demonstrate physical stamina for lifting up to 25 lbs
Requirements9
- 1Minimum 18 years old with high school diploma
- 25+ years experience in retail leadership roles
- 3Proficiency with POS systems and inventory management tools
- 4Strong organizational skills and ability to multitask
- 5Ability to lift and carry items safely under pressure
- 6Experience with Microsoft Office suite
- 7Excellent communication and conflict resolution abilities
- 8Valid driver’s license and reliable transportation
- 9Commitment to customer service excellence
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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