Guest Service Representative Maverick Helicopters Las Vegas
Overview
Guest Service Representative at Maverick Helicopters in Las Vegas oversees check‑in and guest accommodation. This role drives customer satisfaction through attentive service and efficient operations.
What You'll Do15
- 1Prepare and organize flights by reservations and weight and assign boarding numbers
- 2Send text and email reminders for guest arrivals and pickups
- 3Greet passengers and apply payments via cash credit card and voucher
- 4Check photo IDs and record guest weights for manifest compliance
- 5Perform weight and balance calculations for each flight
- 6Manage photo sales and inventory in the gift shop
- 7Maintain cleanliness of lobby restrooms and common areas
- 8Wipe down and disinfect all surfaces and equipment
- 9Stock coolers and handle deliveries
- 10Count and reconcile cash tills at shift start and end
- 11Book walk‑in guests and provide knowledge of tour experiences
- 12Coordinate with drivers and external agents to locate guests
- 13Answer phone calls and transfer calls as needed
- 14Double‑check bookings and prepare driver pickup/drop‑off slips
- 15Execute additional duties assigned by management
Requirements11
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons experience in hospitality or customer service
- 350 pounds lifting capacity
- 4High School Graduate or GED
- 5Proficiency with Microsoft Office applications
- 6Ability to lift 50 pounds
- 7Vision requiring near distance color and peripheral clarity
- 8Strong oral communication skills
- 9Reliable and accountable professional
- 10Friendly attitude toward guests
- 11Patience under pressure
Salary Insight
$37k per year
Location
Required Skills
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