Front Desk Clerk MGM Grand
Overview
Create memorable guest experiences at MGM Resorts International Las Vegas. Own front desk operations ensuring smooth check in check out and guest interactions.
What You'll Do9
- 1Welcome guests and provide exceptional service anticipating guest needs
- 2Manage early and late arrivals and departures handling all guest requests
- 3Process payments and account transactions accurately balance cash and credit
- 4Issue and control keys maintaining security privacy and confidentiality
- 5Assist Guest Services Representatives and partner with housekeeping departments
- 6Balance room inventory prevent over commitments and report maintenance issues
- 7Run daily reports including group arrivals departures and trace reports
- 8Enhance guest experience by offering upgraded accommodations when possible
- 9Maintain accurate financial records and handle cash equivalents responsibly
Requirements5
- 1Minimum 18 years old prior hotel front desk experience
- 2Proficient in Microsoft Office and adaptable to hotel software systems
- 3Strong communication skills and ability to multitask effectively
- 4Experience with POS systems and reservation platforms
- 5Ability to work flexible hours including evenings weekends and holidays
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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