Assistant Manager Front Office
Overview
Lead front desk and guest services ensuring positive experiences. Manage staff and operations. Ensure compliance with regulations. Provide excellent guest service.
What You'll Do11
- 1Plan and direct front desk and guest services operations
- 2Conduct guest room inspections for repairs
- 3Investigate and resolve guest issues
- 4Hire train schedule and supervise employees
- 5Perform quality control of guest products
- 6Recommend operational enhancements
- 7Promote positive guest and employee relations
- 8Oversee daily assignments of front desk staff
- 9Manage multiple tasks with attention to detail
- 10Maintain strong computer skills and MS Office proficiency
- 11Ensure knowledge of hotel and casino operations
Requirements10
- 1High school diploma or equivalent
- 2Minimum 2 years full service front desk experience
- 3Ability to work independently
- 4Managing multiple tasks with attention to detail
- 5Strong leadership and communication skills
- 6Experience with AS400 systems
- 7Knowledge of hotel and casino operations
- 8Native American preference if applicable
- 9Completion of gaming licensure background check
- 10Physical stamina to stand and lift up to 50 pounds
Salary Insight
Salary not disclosed in listing
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