General Manager, Wingstop Restaurant Operations
Overview
You own the entire restaurant's P&L, guest experience, and team performance at a Wingstop franchise in Portland, Oregon. You drive results through people development, cost control, and sales growth, all while building a culture of service and flavor. Your team of 10-20 crew members looks to you for leadership, and you'll report directly to the franchise owner. This role offers up to $65,000 per year plus quarterly bonuses, with a clear path for advancement in one of America's fastest-growing restaurant brands.
What You'll Do10
- 1Recruit, hire, and train Team Members to deliver exceptional guest service and uphold the Wingstop mission.
- 2Develop your team through coaching and feedback, turning hourly staff into future Shift Leaders and Assistant Managers.
- 3Manage daily operations to meet sales targets, control food and labor costs, and maintain quality standards.
- 4Drive positive guest experiences by resolving issues promptly and ensuring every order meets Wingstop standards.
- 5Implement local marketing and community outreach to boost sales within the first 90 days.
- 6Conduct regular inventory audits and order supplies using POS systems to prevent stockouts.
- 7Ensure compliance with health and safety regulations, including ServSafe certification standards.
- 8Foster a fun, high-energy work environment that reflects the Wingstop Way culture.
- 9Analyze financial reports and adjust labor schedules to maximize profitability each shift.
- 10Lead by example on the floor, demonstrating speed and accuracy during peak hours.
Requirements8
- 12+ years managing a high-volume fast-casual or quick-service restaurant.
- 2Proven track record of building and leading diverse teams of 10+ employees.
- 3Strong financial acumen with experience owning P&L statements and controlling costs.
- 4Excellent communication skills, both verbal and written, for team and guest interactions.
- 5Flexibility to work nights, weekends, and holidays as the schedule demands.
- 6ServSafe or Food Handler certification within 30 days of hire.
- 7High school diploma or equivalent; college degree in business or hospitality preferred.
- 8Demonstrated ability to drive sales growth and guest satisfaction metrics.
Salary Insight
$55 - $68k per year
Location
Required Skills
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