General Manager Pret US
Overview
The General Manager at Pret leads the US transformation of a beloved global brand. Backed by substantial investment and a new board, we seek resilient leaders who thrive in dynamic environments. This role involves owning the full shop P&L and building high-performing teams.
What You'll Do14
- 1Own Full Shop Performance Take full accountability for shop-level P&L performance including sales growth and labor productivity
- 2Drive strong transaction growth and operational efficiency Analyze performance trends and take decisive action
- 3Operate with urgency to close performance gaps and deliver against targets
- 4Build and Develop High-Performing Teams Recruit and train Assistant General Managers and hourly staff
- 5Create a culture of accountability and high performance Conduct structured performance conversations
- 6Deliver Exceptional Guest Experience Model Pret’s hospitality standards on the shop floor
- 7Coach in real time to improve service behaviors and guest engagement
- 8Act quickly to resolve guest concerns and protect the brand
- 9Ensure strict adherence to Pret’s recipes and food preparation standards
- 10Maintain high-quality fresh food production while minimizing waste
- 11Lead daily and weekly sales forecasting to plan production and labor
- 12Monitor waste and variance reporting to improve forecasting accuracy
- 13Ensure full compliance with company policies and health regulations
- 14Maintain exceptional cleanliness and operational standards
Requirements11
- 15+ years of management experience in restaurant retail or hospitality
- 2Proven P&L ownership and financial accountability
- 3Experience developing internal talent
- 4Ability to lead high-volume fast-paced operations
- 5NYC Food Handlers Card available to work in person
- 6Led a team of greater than 20 employees
- 7Physical stamina to stand and walk for extended periods
- 8Bachelor's degree required
- 9Salary range $70,000 - $85,000
- 10Eligibility for discretionary bonus as an active employee
- 11Familiarity with eVerify for employment verification
Salary Insight
$70 - $85k per year
Location
Required Skills
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