General Manager at Domino's Pizza Raleigh
Overview
Own a Domino's store in Raleigh, NC, running every aspect from driver dispatch to nightly banking. You lead a team of delivery drivers and customer service reps in a high-volume, order-driven environment. You ensure each order ships on time per Domino's Operation Evaluation Review standards. This role suits a hands-on leader who reads P&L ledgers, enforces uniform standards, and sets the tone for teamwork and urgency. You will cross-train on ovens, product prep, and opening and closing procedures. You are the face of the store, turning every unhappy customer into a return visit.
What You'll Do10
- 1Lead a team of delivery drivers and customer service reps, assigning routes that maximize on-time deliveries per Domino's standards.
- 2Close the store with nightly bank deposits and product inventory counts, verifying cash and counts match ledger entries.
- 3Open the store by setting up registers, prep areas, and ovens before the first order arrives.
- 4Drive a sense of urgency on every order, from phone call to doorstep, while keeping accuracy top of mind.
- 5Run the store against Domino's Operation Evaluation Review standards, correcting any gaps in service, food quality, or cleanliness.
- 6Schedule staff based on predicted labor needs and sales forecasts, adjusting breaks and shifts to keep service fast.
- 7Train the GMIT candidate on inventory, ordering, and team leadership, preparing them to run their own store.
- 8Collect cash and signed credit card slips from drivers at shift end, reconciling totals with receipts.
- 9Handle customer disputes calmly, offering solutions that keep them loyal and returning.
- 10Inspect delivery vehicles for mechanical and visual safety, safeguarding driver and brand reputation.
Requirements10
- 11+ years managing a quick-service restaurant or similar shift lead role.
- 2High school diploma or GED; some college preferred.
- 3Proven ability to read and understand a P&L ledger, tracking food, labor, and supply costs.
- 4Reliable transportation and a valid driver's license for occasional delivery or banking runs.
- 5Food Handler's Card or ability to obtain within 30 days of hire.
- 6Available to work nights, weekends, and holidays as store schedules demand.
- 7Strong conflict resolution skills, able to calm upset customers and coach staff on service.
- 8Basic computer literacy for point-of-sale systems and scheduling software.
- 9Physical stamina to stand for 8+ hours and lift up to 50 pounds.
- 10A clean uniform and professional grooming appearance aligned with Domino's guidelines.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Domino's Franchise
VerifiedGeneral Manager Domino's Franchise Raleigh NC
Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly. When closing, responsible for end of the night bank deposits. When closing, responsible for doing a nightly product inventory count. When opening, ensure the store is set up properly and ready to receive orders upon time of open Foster and project a sense of urgency with each and every order. Ensure the store is running according to Dominos Operation Evaluation Review standards. Oversee total store operations. Communicate with other managers and staff regarding any aspect that impacts business operations. Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery. Actively training the GMIT on all aspects of store operations. Maintain staffing levels that mirror the needs of business at any point of the day. Create and maintain an employee schedule based upon labor needs. Collect money and signed credit card receipts from delivery drivers at the end of their shift. Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer. Ensure vehicle used for delivery pass inspection, both mechanically and visually. Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time. Ability to read and understand P&L ledger. Uphold Domino's standards of grooming, uniform, and appearance. Promote pizza products, specials, and promotions. Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout. Provide quality customer service to internal and external customers both over the phone and in person. Ability to speak and write clearly and comprehension of using a computer based order entry system. Contribute to and promote an atmosphere of teamwork, energy, and fun.
Domino's Franchise
VerifiedGeneral Manager Domino's Pizza Delivery Raleigh NC
Lead a high performing pizza delivery franchise team overseeing daily operations and growth. Manage staff development and ensure exceptional service standards. Drive operational excellence across multiple locations.
Domino's Franchise
VerifiedGeneral Manager, Domino's Pizza Operations
Run a Domino's pizza store, owning daily operations and team leadership. You lead drivers and customer service reps, ensuring every order goes out fast and correct. You handle cash, inventory, and staff scheduling, while driving a culture of urgency and teamwork. This role includes cross-training in food prep and store systems, with direct impact on store profitability and customer satisfaction.
Domino's Franchise
VerifiedGeneral Manager, Domino's Pizza Store Operations
Drive store profitability and customer satisfaction as General Manager at a high-volume Domino's franchise. You own daily operations, from inventory and staffing to order accuracy and delivery logistics. Lead a team of 10-15 crew members, ensuring speed and quality on every order. This role demands hands-on leadership, from the makeline to the delivery car. You will set the standard for operational excellence in a fast-moving retail environment.
Domino's Franchise
VerifiedGeneral Manager, Domino's Pizza Store Operations
You will own every facet of store operations at our McLean Avenue location, driving sales and profitability in a high-volume Domino's franchise. You lead a team of CSRs, Delivery Drivers, and Assistant Managers, shaping their growth and performance. This salaried role earns a substantial monthly bonus tied to store results, demanding availability across lunch, evening, and late night hours. For the right leader, this role opens the path to franchise ownership with Domino's.
Domino's Franchise
VerifiedGeneral Manager, Pizza Delivery & Operations
You will own every shift at a Domino's store, managing cost controls, inventory, cash, and customer relations across a $1M+ revenue location. You'll lead a crew of 10-20 team members, reporting to the Area Supervisor, and coordinate with delivery drivers, insiders, and corporate to hit sales targets. This role stands out because you'll gain hands-on P&L experience and a clear path to multi-store leadership.