Full Cycle Biller, Phone Triage & Revenue Cycle - Healthcare
Overview
Own billing phone triage and revenue cycle support at a multisite healthcare practice. You’ll handle calls, emails, faxes, and medical records requests related to claims processing while coordinating with billing specialists and leadership. This role emphasizes accuracy, timely follow-up, HIPAA compliance, and exceptional patient service in an onsite Phoenix setting. You’ll join a dedicated Billing Phone Triage Team to support claim submissions, denials, and payer communications. This position offers growth in a fast-paced healthcare finance environment.
What You'll Do10
- 1Build and maintain accurate patient demographics and account information in the EMR and practice management systems
- 2Review, prioritize, and respond to billing voicemail messages to achieve timely resolution or escalation
- 3Monitor and route emails and faxes to appropriate team members for processing
- 4Process incoming mail and returned mail, update demographics, and resolve address discrepancies
- 5Coordinate medical records requests and supporting documentation for claims, appeals, and audits
- 6Assist patients with billing questions, statements, payments, and insurance explanations in a professional manner
- 7Collaborate with billing specialists, coders, providers, and management to resolve inquiries and account issues
- 8Support claim processing by organizing and submitting supporting medical documentation
- 9Assist with claim rejections, denials, appeals, and payer correspondence
- 10Maintain HIPAA compliance and confidentiality while handling patient records and billing information
Requirements6
- 1High school diploma or GED
- 2Healthcare finance experience in a medical practice or multisite organization
- 3Strong experience with financial consolidation across entities or locations
- 4Experience in high-growth, fast-paced environments
- 5Experience supporting organizations with revenues of $50 million or greater
- 6Proven ability to partner with executive and physician leadership
Salary Insight
$42 - $50k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Apex Recruiting Professionals
VerifiedMedical Billing Specialist, Healthcare Revenue Cycle
You will own the full claims lifecycle for a multi-state healthcare provider, processing 200+ claims daily and resolving denials to protect $5M+ in annual revenue. You will join a Revenue Cycle team of 15, collaborating with intake, clinical, and billing staff. This role stands out for its hybrid schedule and a culture that prioritizes people first, with clear paths to senior billing or team lead positions.
Ensemble RCM LLC
VerifiedSenior Billing Specialist, Healthcare RCM
You will own daily resolution of failed bills and claims across all systems, including late charges, rebills, and vendor submissions. You will also conduct training sessions and staff education, ensuring team proficiency. Working on a remote team supporting multiple health systems, you will report to the billing manager and collaborate with revenue cycle departments. This role offers paid certifications, bonus incentives, and a clear growth path. You will make a direct impact on claim accuracy and patient experience in a mission-driven environment.
Valley Perinatal Services
VerifiedRevenue Cycle Supervisor, Healthcare Billing & Credentialing
Owns and optimizes the healthcare revenue cycle for a physician practice at scale within a Phoenix onsite setting. Leads billing, coding, collections, credentialing, and payment processing to ensure timely claims submission and payments. Drives process improvement, compliance, and team development in a collaborative, data-driven environment. This role differentiates itself through hands-on credentialing oversight and cross-functional collaboration to boost financial performance.
APN Staffing & Employment Solutions
VerifiedRevenue Cycle Director, Healthcare Billing & Collections
You will own the full revenue cycle for a healthcare finance team in Sun Lakes, Arizona. Report directly to the CFO and Assistant CFO, shaping budgets and policies that align with organizational goals. You will monitor aging reports and claim denials, coordinate with payers, and drive process improvements to maximize reimbursement. This is a direct hire role with a salary range of $125,000-$150,000/year. You will work onsite and must reside in Arizona.
Retina Center of Texas
VerifiedPatient Advocate Specialist Billing
Retina Center of Texas seeks a Patient Advocate Specialist for its Billing Department. This onsite role supports patients and maintains financial health in a fast-paced medical office environment.
Nexus HR Services
VerifiedBilling Specialist, Medical Office & Revenue Cycle
Billing in a healthcare clinic, handling accurate claims processing and timely reimbursement at scale. Join a collaborative team in Centennial, CO, with on-site support and patient-first service. You will ensure compliance with clinic policies while maintaining confidentiality and delivering professional billing operations. This role offers growth within a reputable clinic and exposure to diverse payer interactions.