Full Arch Dental Patient Care Administrator, Dental Lab & Onsite Coordination
Overview
The role owns end-to-end coordination of full-arch dental products from design through finishing at a lab setting serving doctors and labs. You will act as the bridge between dental professionals, the internal lab team, and patients to ensure timely delivery and high satisfaction. You will join a collaborative team that values precision, clear communication, and responsive support.
What You'll Do5
- 1Build case tracking workflows across Exocad Design, milling, and finishing to meet deadlines and quality standards with Magic Touch and lab systems
- 2Design and maintain clear status reports for all full-arch cases, enabling proactive bottleneck resolution
- 3Lead onboarding for dentists and oral surgeons into the lab portal, delivering technical support and training for optimal usage
- 4Own internal case coordination across departments to ensure smooth progression from design to delivery and timely escalation when issues arise
- 5Drive constant communication with doctors and dental office staff to update case statuses and provide guidance on next steps
Requirements6
- 1Experience with digital workflow in dentistry, including ALL-ON-X full-arch processes and intraoral scans
- 2Proficiency in Magic Touch software and familiarity with Exocad workflows
- 3Strong written and verbal communication skills for professional relationships with medical staff and lab technicians
- 4Excellent multitasking and time management to coordinate case tracking and production workflows
- 5Problem-solving mindset with ability to troubleshoot lifecycle stage issues and propose solutions
- 6Customer service orientation focused on positive stakeholder experiences
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Anantuni Family Dental
VerifiedDental Assistant, 10+ Years & Digital Dentistry
You will own chairside support and clinical documentation for a modern dental practice, serving 20-30 patients daily. You will work alongside one lead dentist and two hygienists, using digital intraoral scanners and CAD/CAM workflows for same-day restorations. This role focuses on advanced procedures like Invisalign and digital crown design, setting it apart from general assisting roles.
Justene Doan Dental, PC
VerifiedDental Office Manager, Treatment Coordinator
You will own the daily operations of a $2M+ dental practice in Poway, CA, while driving treatment acceptance for cases exceeding $10,000. You will lead a team of 4-6 administrative and clinical staff, working directly with doctors to achieve monthly production and collection goals. This role stands out because you will balance leadership with hands-on patient communication, ensuring ethical, patient-centered care while meeting financial targets. Your success will hinge on your ability to present complex treatment plans and hold the team accountable to established systems.
Deluxe Dental USA
VerifiedDental Office Team Lead Manager
Lead daily operations across multiple dental clinics, ensuring smooth workflows and high patient care standards. Manage scheduling, billing, records, and staff training. Coordinate with dental professionals to improve clinic performance. Open Dental software experience preferred, with 3+ years in dental management. This role offers the chance to shape office protocols and mentor a dedicated team.
Q Lab
VerifiedOffice Administrator, Dental Laboratory
Own the daily operations of a full-service dental laboratory in Austin, Texas. You will manage case data entry, coordinate phone communications, and oversee impression disinfection and shipping. Work alongside a tight-knit team of technicians and dental professionals, supporting 50+ active client offices. Q Lab offers a consistent M-TH 8-5 and Friday 8-noon schedule with no weekends or paid holidays. This role suits a detail-oriented administrative pro ready to make an immediate impact in a specialized healthcare niche.
Sonrava Health
VerifiedGeneral Dentist, Clinical Care & Patient Treatment
Own the delivery of comprehensive dental care at Sonrava Health, managing a diverse patient load across preventative, restorative, and surgical procedures. Collaborate with on-site Board Specialists and a dedicated dental staff, ensuring evidence-based treatment under one roof. This role blends clinical autonomy with team-based growth, supported by robust benefits and continuing education.
Dentistry By Design
VerifiedLead Dental Assistant - General & Implant Dentistry
You own clinical excellence and team leadership for a private, fee-for-service dental practice in Dallas, Texas. You coordinate a skilled assisting team, support doctors in general, implant, and All-on-X procedures, and maintain high standards for care and infection control. With 5+ years of experience and current licensure, you bring strong clinical confidence and a proactive leadership style. This role stands out because you shape workflows, mentor assistants, and drive quality in a technology-forward practice focused on premium patient care.