Front Office Medical Receptionist, Pediatric Clinic
Overview
Front office receptionist for a busy pediatric practice at Agave Pediatrics in Phoenix onsite. You will support families, clinicians, and staff by managing front desk flows and maintaining open communication across departments. This role emphasizes patient interaction, scheduling coordination, and efficient handling of multiple priorities. This is a hands on, in person position at a growing clinic with a collaborative team.
What You'll Do10
- 1Greet and check in patients and families and collect necessary information
- 2Schedule appointments and coordinate with clinical staff to optimize daily workflow
- 3Answer phones, triage inquiries, and route messages to appropriate team members
- 4Maintain accurate patient records and ensure data entry is complete and compliant
- 5Coordinate with departments to support smooth clinic operations
- 6Assist with patient flow management and minimize wait times
- 7Communicate effectively with families, staff, and clinicians
- 8Support CPR certified colleagues during emergency or critical incidents if needed
- 9Handle multiple priorities with minimal supervision
- 10Maintain a professional and welcoming front desk environment
Requirements9
- 1High School Diploma or equivalent (GED)
- 21 – 2 years of experience in a similar front office role
- 3CPR certification preferred
- 4Ability to communicate effectively with patients, parents, clinical staff, and the public
- 5Ability to interpret and apply guidelines and policies and procedures
- 6Strong interpersonal and customer service skills
- 7Ability to handle multiple priorities with minimal supervision
- 8Ability to plan and organize
- 9Onsite availability in Phoenix, Arizona
Salary Insight
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Location
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