Front End Manager Food Lion Charlotte NC
Overview
Lead front end operations at a 82,000 associate store supporting regional sales goals. Oversee hiring training and performance management while maintaining customer service excellence. Manage budgeting expenses and ensure operational compliance. Drive improvements in efficiency and employee development.
What You'll Do16
- 1Manage all front end operations including service center self-checkout and to-go programs
- 2Hire train and develop associates to meet department needs
- 3Supervise daily performance and conduct formal reviews
- 4Provide leadership fostering brand culture and customer satisfaction
- 5Control store expenses through proper ordering and supply management
- 6Understand and use company tools like ACIS CAO and business information systems
- 7Ensure department appearance quality and safety standards
- 8Maintain front end registers and service calls efficiently
- 9Review weekly sales flyers and communicate out-of-stock conditions
- 10Monitor shrink and provide loss prevention coaching
- 11Observe and correct unsafe conditions to prevent accidents
- 12Record and report incidents following food lion procedures
- 13Ensure compliance with local state and federal regulations
- 14Adhere to company guidelines and security standards
- 15Complete computer based training and training guides
- 16Provide recognition and counseling for customer satisfaction
Requirements10
- 1High school diploma or equivalent preferred
- 2Ability to lead and manage teams
- 3Strong understanding of store operations and merchandising
- 4Excellent interpersonal communication and customer service skills
- 5Demonstrated problem solving and decision making abilities
- 6Physical stamina to stand and walk frequently
- 7Experience with inventory management systems
- 8Accreditation as certified food safety manager or willingness to obtain within 90 days
- 9Ability to lift 2000 pounds with pallet jack
- 10Tolerance for extreme temperature variations
Salary Insight
Salary not disclosed in listing
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