Assistant Manager Customer Service Food Lion
Overview
Lead front end operations at Food Lion store in Raleigh NC overseeing service center self checkout and to-go ensuring excellent customer service while meeting financial and sales goals.
What You'll Do12
- 1Manage all front end operations including service center self checkout and to-go
- 2Hire train and develop associates to meet department needs
- 3Supervise performance of all department associates providing ongoing training and appraisals
- 4Provide leadership and motivate staff to reflect brand strategy and culture
- 5Support budgeted financials operating results and to-go KPIs
- 6Maintain store appearance quality workplace safety and sanitation
- 7Ensure front end schedules including to-go are written per standards
- 8Maintain all front end registers and equipment placing service calls efficiently
- 9Review weekly sales flyer and communicate out of stock conditions
- 10Monitor shrink monitor inventory and provide loss prevention coaching
- 11Control store expenses through proper ordering and equipment care
- 12Observe unsafe conditions and record report accidents following procedures
Requirements11
- 1High school graduate or equivalent preferred
- 2Ability to lead and manage a team
- 3Strong understanding of store operations and merchandising techniques
- 4Excellent interpersonal organizational communication and customer service skills
- 5Demonstrated good judgment problem solving and decision making
- 6Accreditation as Certified Food Safety Manager or ability to obtain within 90 days
- 7Physical ability to use computers hand held devices pallet jack and lift up to 2000 pounds
- 8Frequent standing walking pushing pulling loads and repetitive hand motions
- 9Tolerate extreme temperatures for up to 20 minutes at a time
- 10Sufficient visual ability to check invoices and documents
- 11Must meet minimum age requirements and physical job demands
Salary Insight
Salary not disclosed in listing
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