Front Desk Receptionist Part Time America's Best
Overview
Own customer interactions and ensure smooth operations at a Philadelphia location. Provide prompt courteous service while maintaining safety protocols. Schedule appointments and manage patient records efficiently. This role differs by focusing on front desk excellence within a retail optical environment.
What You'll Do10
- 1Greet and welcome customers with a friendly demeanor upon arrival
- 2Answer screen and forward phone calls according to National Vision protocol
- 3Process managed care plans and retrieve insurance documents
- 4Schedule confirm appointments and send follow-up communications
- 5File patient records and pull files for upcoming appointments
- 6Check order status and notify customers of delays
- 7Maintain a clean and organized reception area
- 8Sort and distribute daily mail while managing office supplies inventory
- 9Participate in mandatory communication meetings
- 10Drive efficient customer flow throughout the store
Requirements5
- 1High school diploma or equivalent education level
- 2Strong customer service and organizational skills
- 3Experience handling multiple phone lines preferred
- 4Ability to process insurance information accurately
- 5Dedication to providing exceptional service in a fast-paced environment
Salary Insight
Salary not disclosed in listing
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