Empower GymVerified Source

Front Desk Coordinator at Form Boxing

Onsite · San Francisco, California
Posted August 1, 2026
contract

Overview

We seek friendly energetic service-oriented individuals passionate about fitness and boxing to join our team. Your organization will be the first face clients see ensuring an enjoyable Form experience. This role drives customer satisfaction and operational excellence.

What You'll Do10

  • 1Provide top-notch customer service and hospitality to clients
  • 2Support Instructors to ensure successful class check-in processes
  • 3Maintain studio cleanliness and organization
  • 4Foster positive attitudes and proactive initiative
  • 5Become fluent in CRM system and train new front desk staff
  • 6Ensure product knowledge for studio retail operations
  • 7Preserve Form's distinct aesthetic atmosphere and culture
  • 8Handle diverse client interactions with excellent communication skills
  • 9Initiate tasks independently without direction
  • 10Collaborate with varied personalities in a fast-paced setting

Requirements11

  • 1Customer service experience
  • 2Positive can-do attitude
  • 3Ability to prioritize and multitask in fast-paced environments
  • 4Willingness to start tasks without supervision
  • 5Strong communication skills for various client interactions
  • 6Friendly professional phone and email etiquette
  • 7Outstanding problem-solving abilities
  • 8Flexible schedule including weekends holidays and varied shifts
  • 9Physical capability to kneel bend reach climb and stand for extended periods
  • 10Minimum lifting capacity of 30 pounds
  • 11Commitment to maintaining high standards of service

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationSan Francisco, California

Required Skills

Customer ServiceCommunication SkillsOrganizational SkillsMultitaskingPhone EtiquetteEmail EtiquetteProblem SolvingCRM System
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