Financial Counselor, Revenue Cycle Management
Overview
Financial Counselor responsible for guiding patients through oncology care financial aspects. This role ensures accurate financial counseling and timely collections while maintaining compliance with regulations.
What You'll Do11
- 1Provide financial counseling regarding insurance benefits and coverage limitations
- 2Verify insurance eligibility for Medicare Medicaid and commercial plans
- 3Educate patients on financial responsibility and payment options
- 4Enroll patients in financial assistance programs and foundation grants
- 5Manage claim submissions for assistance programs
- 6Obtain financial agreements and upfront payments per policy
- 7Collaborate with clinical scheduling and billing teams for financial clearance
- 8Serve as liaison between patients insurance companies and assistance organizations
- 9Maintain accurate financial records in EHR and practice management systems
- 10Monitor patient accounts for outstanding balances and follow up
- 11Identify payment barriers and escalate concerns to leadership
Requirements11
- 1High school diploma or equivalent
- 2Minimum 2-3 years experience in healthcare financial counseling medical billing or revenue cycle operations
- 3Knowledge of Medicare Medicaid and commercial insurance plans
- 4Strong understanding of patient financial responsibility and collections processes
- 5Experience with EHR and practice management systems
- 6Excellent communication and customer service skills
- 7Certification in healthcare financial services or revenue cycle such as CHAA CRCS or similar
- 82-3 years experience in oncology or specialty healthcare settings
- 9Knowledge of oncology-specific financial assistance programs co-pay cards and foundations
- 10Ability to manage multiple priorities in a fast-paced environment
- 11Attention to detail and accuracy
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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