Field Services Support Specialist - 5
Overview
The Field Services Support Specialist at RaceTrac, Inc. leads maintenance support for store operations and drives operational efficiency across multiple divisions. This role focuses on optimizing resources to deliver exceptional service while fostering collaboration among technical teams. It is ideal for candidates seeking dynamic challenges in a fast-paced environment.
What You'll Do5
- 1Provide maintenance support to store operations and ensure exceptional customer service
- 2Perform basic call taking and troubleshooting functions
- 3Follow up on open service complaints and resolve vendor-related issues
- 4Facilitate communication with Technical Operators and Facilities Services
- 5Maintain compliance with government and organizational policies
Requirements5
- 1Flexibility to work 24 hours/7 days a week
- 21+ years of service industry experience preferred
- 3Knowledge of Microsoft Office Suite preferred
- 4Retail experience such as C-Store a plus
- 5Proficiency in PC network hardware and software installation
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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