Enterprise Fraud Specialist 3- Team Leader
Overview
Process Team Leader Senior - OPS oversees complex clerical assignments. Provides leadership and management while handling difficult problems. Ensures cross training and maintains strong relationships with business partners.
What You'll Do11
- 1Receives classifies reconciles interprets consolidates maintains summarizes records files documents
- 2Compiles complex reports drawing data from multiple sources
- 3Exchanges information resolves moderately complex problems researches solutions
- 4Coordinates related activities within assigned area distributes assigns reviews supervises workflow
- 5Handles difficult problems consults supervisor about unusual cases
- 6Performs cross training ensures team member development
- 7Assures exceptional customer experience resolves issues
- 8Establishes strong working relationships with business partners
- 9Takes ownership of customer service issues
- 10Serves as escalation point for service related matters
- 11Maintains compliance with operational policies
Requirements5
- 1Bachelor's Degree
- 21+ year financial related experience
- 3Leadership experience
- 4Strong organizational skills
- 5Proficiency with Microsoft tools
Salary Insight
$46 - $85k per year
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