Domain Architect - Microsoft Message Queuing
Overview
Enterprise Architect designing solutions aligning with business objectives at Dallas HCLTech. Requires deep expertise in Microsoft 365 services and related technologies to create roadmaps for IT and business vision.
What You'll Do23
- 1Design and develop Enterprise Architecture solutions aligned with business objectives
- 2Provide solutions for IT optimization and business alignment
- 3Create technical strategies for implementation and roadmaps
- 4Ensure solutions meet customer IT and business vision
- 5Perform engagement level delivery governance
- 6Leverage expertise in Microsoft 365 Azure Citrix and Active Directory
- 7Drive IT optimization using Citrix Microsoft Teams and Cisco Call Manager
- 8Knowledge of Audio Video Conference room Devices Neat Creston and Power Platform
- 9Align IT solutions with business goals
- 10Assist Service Delivery operations teams throughout engagement
- 11Central point of contact for vendor and customer issues
- 12Deliver ITIL compliance for incident problem and change management
- 13Monitor problem change and incident queues enforcing compliance
- 14Direct Service Delivery resources for problem resolution
- 15Provide consulting and SME scoping assistance
- 16Exposure to SOWs and pricing metrics for Mainframe Infrastructure
- 17Thorough understanding of SOWs SLAs and performance metrics
- 18Analyze document requirements and report client needs
- 19Facilitate project piloting and process tailoring
- 20Resolve escalations incidents and non-conformances
- 21Update skills with latest domain knowledge
- 22Complete deliverables within agreed timelines
- 23Pilot process improvements through facilitation
Requirements16
- 1Deep expertise in Microsoft 365 services Intune Azure Active Directory
- 2Proficiency in Citrix Microsoft Teams and Cisco Call Manager
- 3Knowledge of Audio Video Conference room Devices Neat Creston and Power Platform
- 4Ability to align IT solutions with business goals
- 5Effectively assist Service Delivery operations teams
- 6Central point of contact for vendor and customer issues
- 7Deliver ITIL compliance for incident problem and change management
- 8Monitor problem change and incident queues enforcing compliance
- 9Exposure to SOWs pricing metrics for Mainframe Infrastructure
- 10Thorough understanding of SOWs SLAs and performance metrics
- 11Analyzing document requirements and reporting client needs
- 12Facilitate project piloting and process tailoring
- 13Resolve escalations incidents and non-conformances
- 14Update skills with latest domain knowledge
- 15Complete deliverables within agreed timelines
- 16Present technical guidance to stakeholders
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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