Distribution Center Operations Manager - Austin E-Commerce Fulfillment
Overview
We seek a Distribution Center Operations Manager to own daily execution at our Austin fulfillment hub. This fast-moving e-commerce role requires leading people and processes while maintaining accuracy and speed. You will direct Inventory/Inbound and Outbound Leads to ensure timely shipments and continuous improvement.
What You'll Do13
- 1Own daily performance across inbound inventory picking packing and shipping
- 2Set priorities based on order volume backlog and staffing needs
- 3Monitor execution and adjust plans as conditions change
- 4Lead and develop Inventory/Inbound Lead and Outbound Lead
- 5Hold leads accountable for performance and coach employees
- 6Delegate labor effectively while maintaining visibility into operations
- 7Plan daily labor and respond to callouts and volume shifts
- 8Partner with recruiting to maintain appropriate staffing levels
- 9Use temporary labor and manage workforce flexibly
- 10Track shipping volume productivity and inventory accuracy
- 11Ensure SOPs are followed and escalate unresolved issues
- 12Identify recurring problems and implement process improvements
- 13Balance improvement initiatives with maintaining daily execution strength
Requirements10
- 15+ years leading frontline teams in high-tempo environments
- 2Demonstrated ability to make decisions without delay
- 3Strong judgment with confidence to act independently
- 4Experience with dynamic workload and rapid priority changes
- 5Proficiency in operational metrics for performance management
- 6Knowledge of WMS and ERP systems
- 7Commitment to remaining hands-on and close to the floor
- 8E-commerce fulfillment background preferred
- 9Leadership experience managing labor and staffing
- 10Accountability focus with measurable results
Salary Insight
$80 - $85k per year
Location
Required Skills
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