Dispatch Planner, Freight Capacity & Carrier Coordination
Overview
You will secure capacity for booked freight using company assets and alternative modes like rail and over the road. You will schedule, relay, and resolve problems for drivers, contractors, and carriers on a national level. As a National Logistics Capacity Planner, you sit at the center of an unpredictable, deadline-driven environment. You will think on your feet, balancing detail and big-picture scale. This role suits someone who uncovers hard-to-find solutions within large sets of data.
What You'll Do7
- 1Communicate professionally with drivers via phone calls and system messages, internal and external.
- 2Plan loads for assigned market areas and customer accounts.
- 3Pair empty or soon-unloading trucks with freight needing pickup, and confirm assignments with drivers.
- 4Balance trailer pool inventory by routing outbound drivers from surplus regions to deficit areas with surging coverage needs.
- 5Monitor loads, resolving issues that affect scheduled pickup or delivery times, and communicate proactively with affected customers.
- 6Generate regular and ad-hoc reports as required.
- 7Handle high volumes of inbound email effectively.
Requirements8
- 1Transportation or Logistics experience.
- 21+ years in a dispatch or planning role.
- 3Strong computer skills in a Windows environment, including Outlook, Excel, and Word.
- 4Ability to handle high volumes of inbound email.
- 5Effective presentation skills.
- 6Bachelor's degree from an accredited university (preferred).
- 7Knowledge of time/distance geography (preferred).
- 8Familiarity with AS/400 operating system (preferred).
Salary Insight
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