Director of Food Service, Healthcare Rehab Facility
Overview
You will own the full food service operation at Clear Lake North Rehab, a PAM Health hospital in Houston, Texas. Reporting to the System Director of Food & Nutrition, you will drive daily execution across 3-5 staff, ensuring compliance with ADA and Joint Commission standards. This role offers a direct path to System Director through proven performance in a patient-centric environment.
What You'll Do9
- 1Lead the food service team to deliver 5-star patient meals within the first 90 days, meeting HACCP and ServeSafe standards.
- 2Build a weekly menu cycle that reduces food waste by 15% and aligns with ADA dietary guidelines.
- 3Drive a patient satisfaction score above 90th percentile by implementing real-time feedback loops.
- 4Own the food service budget, tracking labor and food costs to stay within ±2% variance.
- 5Train staff on food safety protocols and customer service excellence, cutting turnover by 20%.
- 6Coordinate with clinical teams to adapt meals for therapeutic diets, ensuring compliance with CMS regulations.
- 7Conduct monthly audits of kitchen equipment and sanitation to prevent violations.
- 8Collaborate with vendors to source local produce, improving freshness and cost efficiency.
- 9Present quarterly performance reports to hospital leadership, highlighting quality metrics and improvement plans.
Requirements8
- 13-5 years of experience coordinating food services in a hospital, hotel, or academic setting.
- 2Associate's degree in dietetics or food service management, or equivalent accredited coursework.
- 3Current ServeSafe certification, or ability to obtain within 30 days.
- 4Working knowledge of ADA dietary guidelines and CMS food service regulations.
- 5Experience supervising hourly staff and managing inventory and ordering systems.
- 6Proficiency in Microsoft Excel for budget tracking and reporting.
- 7Strong communication and interpersonal skills to engage with patients, families, and staff.
- 8Ability to lift up to 50 pounds and stand for long periods in a kitchen environment.
Salary Insight
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