Desktop Support Technician Dahl Consulting
Overview
Own desktop support infrastructure for large scale enterprise clients. Deliver high quality service across multiple platforms. Lead troubleshooting initiatives. Drive improvements in support processes. Differentiate by delivering exceptional user experiences.
What You'll Do9
- 1Design and implement support workflows for Windows and macOS environments
- 2Develop scripts using PowerShell to automate routine tasks
- 3Implement monitoring solutions with Kubernetes clusters
- 4Configure virtualization using VMware hosts
- 5Create knowledge base articles leveraging React components
- 6Scale support operations during peak demand periods
- 7Debug complex application issues using Python
- 8Drive adoption of security best practices through AWS cloud services
- 9Collaborate with cross functional teams to improve customer satisfaction
Requirements5
- 15+ years experience providing technical support
- 23-5 seasons managing enterprise help desk environments
- 3AWS Certified Solutions Architect Associate
- 4Spark and Airflow proficiency
- 5VMware certification preferred
Salary Insight
$20 - $23k per year
Location
Required Skills
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