Dental Sales Treatment Coordinator, Dental Office & Patient Experience
Overview
Own the patient journey at Burns Dentistry guiding treatment decisions, insurance benefits, and financial options for patients at a Phoenix practice. You will support providers and ensure a seamless, compassionate patient experience from intake through post-treatment follow-up. This role blends client-facing communication with careful account management and a focus on trust and clarity.
What You'll Do5
- 1Build patient trust by clearly explaining treatment plans and financial options to maximize patient understanding
- 2Support providers’ schedules to increase daily productivity and treatment throughput
- 3Manage patient accounts and balances ensuring accurate records and timely payments
- 4Own the patient experience by elevating communication and follow-up to sustain positive relationships
- 5Drive patient satisfaction metrics through proactive follow-up and patient education
Requirements5
- 13 years experience in dental office or healthcare setting
- 2Strong written and verbal communication skills
- 3Professional, patient-focused demeanor with initiative and reliability
- 4Ability to maintain confidentiality with patient records and treatment plans
- 5Excellent organization and administrative skills
Salary Insight
$52 - $62k per year
Location
Required Skills
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