Dental Front Office Administrator Treatment Financial Coordinator
Overview
Lead patients into care with confidence as the face of a private dental office in Daly City. The role involves welcoming patients, presenting treatment plans, and enrolling them in care while driving practice growth. This position is a patient‑facing leadership role focused on clear communication and financial clarity.
What You'll Do10
- 1Serve as the primary greeter and guide for every patient entering the practice
- 2Create a warm professional first impression that builds trust immediately
- 3Lead patients through their visit experience from arrival to checkout
- 4Present treatment plans clearly emphasizing value benefits and outcomes
- 5Enroll patients into treatment by discussing financial options and next steps
- 6Coordinate insurance billing payments and collections with accuracy and transparency
- 7Maintain an optimized daily schedule to support productivity and patient flow
- 8Support internal marketing and patient retention initiatives
- 9Represent the practice brand through professionalism communication and demeanor
- 10Assist with light social media content highlighting culture and patient experience
Requirements14
- 1Polished welcoming presence with a great smile and strong interpersonal skills
- 2Exceptional communication skills both conversational and financial
- 3Proven experience presenting treatment plans and discussing fees
- 4Comfort guiding patients toward care decisions with empathy and confidence
- 5Experience with Dentrix software
- 6Knowledge of dental insurance billing and collections
- 7Strong organizational skills and ability to multitask in a fast‑paced front office
- 8Numbers‑savvy motivated by production and collection goals
- 9Familiarity with KPI dashboards and performance tracking
- 10Proficiency with Google Workspace Gmail Drive Docs Sheets Calendar
- 11Working knowledge of Microsoft Word Excel and PowerPoint
- 12Familiarity with CRM systems and AI‑enabled tools is a plus
- 13Sales hospitality or case acceptance experience
- 14Social media posting or content creation experience is a bonus
Salary Insight
$58 - $75k per year
Location
Required Skills
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