Englewood DentistryVerified Source

Dental Office Manager Front Desk Coordinator, Dental Scheduling & Insurance

42K–52K
Onsite · New York, New York
Posted August 14, 2026
full-time

Overview

The role owns the front desk operations at a busy dental practice and maintains a productive schedule for doctors while delivering an exceptional patient experience. You will manage scheduling, insurance verification, claims, and patient communications in a hands-on, independent environment. This is a patient-facing, fast-paced position that requires reliability, problem solving, and strong organizational skills. You will join a collaborative team focused on growth and professional service.

What You'll Do10

  • 1Build and maintain a productive doctor schedule and fill last-minute openings
  • 2Answer incoming calls and respond to patient messages promptly
  • 3Verify dental insurance eligibility and benefits and review treatment estimates
  • 4Collect copayments deductibles and outstanding balances and support payment processes
  • 5Submit and follow up on dental insurance claims and monitor aging reports
  • 6Present treatment plans and pursue follow-up from patients who have not scheduled
  • 7Coordinate referrals records and communication with other dental offices
  • 8Maintain accurate patient information in the practice management system
  • 9Help oversee front-office workflows policies and daily administrative tasks
  • 10Deliver professional, friendly and compassionate customer service

Requirements10

  • 1Previous dental front-desk or dental office management experience is strongly preferred
  • 2Experience with Dentrix is highly preferred
  • 3Knowledge of dental terminology insurance verification claims and treatment plans
  • 4Strong telephone communication and customer-service skills
  • 5Ability to multitask and stay organized in a busy dental office
  • 6Comfort discussing treatment costs and collecting payments
  • 7Reliable punctual professional and detail-oriented
  • 8Able to take initiative and solve problems without constant supervision
  • 9Bilingual English/Spanish is a plus
  • 10Schedule availability includes evenings and two Saturdays per month

Salary Insight

$42 - $52k per year

Location

Typeonsite
LocationNew York, New York

Required Skills

DentrixDental schedulingInsurance verificationClaims processingPatient communicationBilling and collectionsFront desk managementBilingual English/Spanish
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