Data Center Tier 2 Technician
Overview
You will own the health and uptime of LightEdge data centers, managing hardware, cabling, and infrastructure at scale. You join a tight-knit DC Operations team reporting to the Data Center Operations Manager, collaborating with technicians, project managers, and vendors. This role stands out for its hands-on scope: you'll install servers, terminate CAT6 and fiber, and resolve alarms in real time. If you thrive on critical infrastructure and tangible results, this is your arena.
What You'll Do10
- 1Install servers and network gear into racks with fiber and CAT6 cabling.
- 2Diagnose hardware failures and coordinate vendor repairs on server and network equipment.
- 3Terminate and test Ethernet, fiber (single-mode and multi-mode), and telephone wiring.
- 4Respond to alarm events and resolve infrastructure issues within service level targets.
- 5Document rack layouts, cable paths, and asset records using DCIM tools.
- 6Coordinate vendor visits, rack access, and maintenance windows with clear communication.
- 7Perform hardware refreshes, firmware upgrades, and component swaps with zero unplanned downtime.
- 8Assist project managers in delivering new client installations from rack design to service turn-up.
- 9Support on-call rotations for after-hours maintenance and break/fix activity.
- 10Travel to remote sites for custom hardware buildouts when needed.
Requirements10
- 12-year technical degree or 4-8 years in a technical environment or military MOS.
- 2Proven skills terminating CAT6, fiber, and telephone cabling.
- 32+ years performing routine maintenance in a data center environment.
- 4Hands-on experience with Linux and Windows Server operating systems.
- 5Strong knowledge of network fundamentals: TCP/IP, DNS, VLANs, and media identification.
- 6Proficiency in the Microsoft Office Suite and web-based management tools.
- 7Understanding of cooling systems (CRAC, CRAH) and airflow management.
- 8Ability to document procedures clearly and follow MOPs.
- 9Experience with building management systems (BMS) and computerized monitoring.
- 10Excellent problem-solving and communication skills for vendor and client interactions.
Salary Insight
Salary not disclosed in listing
Location
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